Policies

GRP Values

Global Regulatory Partners Inc. (GRP), promotes and maintains a values-driven corporate culture, ensuring that the principles of integrity, honesty, quality and fairness are integrated into our business practices on a consistent basis around the world.

Our Code of Business Conduct

As we operate in global market, we continue to build on our company’s strong reputation for integrity and ethical behavior. We must guide our actions with a clear understanding of legal and regulatory requirements, our policies and procedures, and shared ethical principles and values. These Standards of Business Conduct reflect our shared values and our collective commitment to our quality policy. The Standards inform each Global Regulatory Partners employee or contractor of our ethical and legal obligations to Global Regulatory Partners, our customers, society and each other. Everyone at Global Regulatory Partners is responsible for understanding and complying with these Standards. Every year, each Global Regulatory Partners employee will be required to confirm that he/she has read, understood and complied with these Standards of Business Conduct.

Our Anti-bribery & Corruption Policy

As a global company, Global Regulatory Partners must comply with the anti-bribery and corruption laws and regulations of every country in which Global Regulatory Partners operates, including the U.S. Foreign Corrupt Practices Act (“FCPA”) and the UK Bribery Act. These standards are minimum standards that apply to all Global Regulatory Partners management, employees and contractors. The Anti-bribery & Corruption Policy was created to state Global Regulatory Partners zero tolerance approach to bribery and to provide direction to assist in the prevention of bribery and corruption. For more details, please check our “GRP-Policy-anti-bribery Policy

Our Pandemic Policy

A pandemic is a global disease outbreak and can be caused by a variety of agents, including influenza and coronaviruses. During a pandemic, transmission can be anticipated in the workplace not only from patients to workers in healthcare settings, but also among co-workers and between members of the general public and workers in other types of workplaces.  For more details, please check our ” Pandemic Policy”

Our Quality Policy

Our quality management is founded in our corporate values. These values serve as our standard for performance measurement, our motivation for excellence in execution, our foundation for guiding our decision-making, and our drive for continuous improvement.

We are aware that consistent satisfaction of our customers is vital to our business development and expansion. So, we persistently work towards securing a long-term partnership with each customer and intend to do so through the following:

  • Emphasize human values and personal relations, so we put a great effort on proper communication, transparency and human relation which form an integral part of our corporate culture.
  • Ensure that all employees maintain, develop and update their knowledge.
  • Ensure that all employees adhere to the requirements of our quality management system.
  • Monitor and measure the performance of our employees on a regular basis.
  • Operate the company under the disciplines and control of a quality management system conforming to the international standard ISO 13485:2016 or equivalent.
  • Constantly review and improve our services and processes to ensure tasks are completed in the most cost effective and timely manner for the benefit of all our customers.

Nuestra gestión de la calidad se basa en nuestros valores corporativos. Estos valores sirven como nuestro estándar para la medición del desempeño, nuestra motivación para la excelencia en la ejecución, nuestra base para guiar nuestra toma de decisiones y nuestro impulso por la mejora continua.

Somos conscientes de que la satisfacción constante de nuestros clientes es vital para el desarrollo y la expansión de nuestro negocio. Por lo tanto, trabajamos persistentemente para asegurar una asociación a largo plazo con cada cliente y tenemos la intención de hacerlo a través de lo siguiente:

  • Enfatizar los valores humanos y las relaciones personales, por lo que ponemos un gran esfuerzo en la adecuada comunicación, transparencia y relación humana que forman parte integral de nuestra cultura corporativa.
  • Asegurar que todos los empleados mantengan, desarrollen y actualicen sus conocimientos.
  • Asegurar que todos los empleados cumplan con los requisitos de nuestro sistema de gestión de calidad.
  • Monitorear y medir el desempeño de nuestros empleados de manera regular.
  • Operar la empresa bajo las disciplinas y el control de un sistema de gestión de la calidad conforme a la norma internacional ISO 13485: 2016, ISO 9001:2015 o equivalente.
  • Revisar y mejorar constantemente nuestros servicios y procesos para garantizar que las tareas se completen de la manera más rentable y oportuna para el beneficio de todos nuestros clientes.

Nossa gestão de qualidade é baseada em nossos valores corporativos. Esses valores servem como nosso padrão para medição de desempenho, nossa motivação para excelência na execução, nossa base para orientar nossa tomada de decisão e nosso esforço para melhoria contínua.

Estamos cientes de que a satisfação consistente de nossos clientes é vital para o desenvolvimento e expansão de nossos negócios. Portanto, trabalhamos persistentemente para garantir uma parceria de longo prazo com cada cliente e pretendemos fazê-lo por meio do seguinte:

  • Enfatizar os valores humanos e as relações pessoais, por isso nos empenhamos em uma comunicação adequada, transparência e relacionamento humano que fazem parte integrante da nossa cultura corporativa.
  • Garantir que todos os funcionários mantenham, desenvolvam e atualizem seus conhecimentos.
    Certifique-se de que todos os funcionários cumpram os requisitos de nosso sistema de gestão de qualidade.
  • Monitore e meça o desempenho de nossos funcionários regularmente.
    Operar a empresa sob as disciplinas e controle de um sistema de gestão da qualidade em conformidade com a norma internacional ISO 13485: 2016 ou equivalente.
  • Revise e melhore constantemente nossos serviços e processos para garantir que as tarefas sejam concluídas da maneira mais econômica e oportuna para o benefício de todos os nossos clientes.

我们的质量管理建立在我们的企业价值观中。这些价值观是我们衡量绩效的标准、我们追求卓越执行的动力、我们指导决策的基础以及我们持续改进的动力。我们意识到客户的持续满意对我们的业务发展和扩张至关重要。因此,我们坚持不懈地努力确保与每位客户的长期合作伙伴关系,并打算通过以下方式做到这一点:

  • 强调人文价值和人际关系,因此我们非常努力地进行适当的沟通、透明度和人际关系,这是我们企业文化的一个组成部分。
  • 确保所有员工保持、发展和更新他们的知识。
    确保所有员工遵守我们质量管理体系的要求。
  • 定期监控和衡量我们员工的表现。
  • 在符合国际标准 ISO 13485:2016 或同等标准的质量管理体系的纪律和控制下运营公司。
  • 不断审查和改进我们的服务和流程,以确保以最具成本效益和及时的方式完成任务,以造福所有客户。

私たちの品質管理は私たちの企業価値に基づいています。これらの値は、パフォーマンス測定の基準、実行における卓越性への動機付け、意思決定を導くための基盤、および継続的な改善への意欲として機能します。

私たちは、お客様の一貫した満足が私たちの事業の発展と拡大に不可欠であることを認識しています。そのため、私たちは各顧客との長期的なパートナーシップの確保に向けて継続的に取り組んでおり、以下のことを通じてそうするつもりです。

  • 人間の価値観と個人的な関係を強調するため、私たちは企業文化の不可欠な部分を形成する適切なコミュニケーション、透明性、人間関係に多大な努力を払っています。
  • すべての従業員が知識を維持、開発、更新するようにします。
    すべての従業員が当社の品質管理システムの要件を遵守していることを確認してください。
  • 従業員のパフォーマンスを定期的に監視および測定します。
  • 国際規格ISO13485:2016または同等のものに準拠した品質管理システムの規律と管理の下で会社を運営します。
  • すべてのお客様の利益のために、タスクが最も費用効果が高くタイムリーに完了するように、サービスとプロセスを絶えず見直して改善します。